Tcell Chat

Tcell Chat is a program for Android phones, which is designed for customers of Tcell services. It gives an opportunity to make live calls to the support service and receive an instant response. The main advantage of the program is the elimination of the need to personally make calls to the voice support service and spend personal time waiting for an unoccupied moderator. This program is comfortable to use when there are questions in the technical plan on the tariffs of the operator Tcell, details of connection and disconnection of services for money, as well as when there are problems with authorization in the personal cabinet for ordinary people.

Initiation of an appeal

Before sending the first request to all clients, they should enter these individual dаta: client's name, cell phone number and the area of the problem. The scope of the problem should be entered in order to forward your appeal to a certain technical professional, whose qualification will give the opportunity to immediately solve the problem of the client. As a rule, the time of waiting for the professional's response does not take more than a few minutes. At the end of the call you will be asked to rate the work of the professional by category.

Features

• The program is available for download not for money;
• Allows you to create text message requests to Tcell technical support;
• You need to enter personal information - client's name, cell phone number and the reason for the issue;
• The application has a simple and comfortable interface;
• The waiting time for a response is not up to several minutes;
• The application works on all versions of the Android operating system;
• The above mentioned program allows you to avoid voice calls and waiting for unoccupied operators.